What are the system requirements for using WriteToLearn?

We supports a variety of configurations. While other combinations of settings and software versions may also function, the following are the recommended configurations for optimal use:

Windows

  • Windows 7, Windows 8
  • 512 MB RAM (minimum)
  • Chrome; Microsoft Internet Explorer 10 (Compatibility View off) and 11; Firefox 36

Macintosh

  • OS X 10.9
  • 512 MB RAM (minimum)
  • Safari 7; Chrome

Other Devices/Tablets

  • iPad, iOS 7.x (limited functionality for Texthelp tools)
  • Android 4.2.2 with Chrome (limited functionality for Texthelp tools)
  • Chromebook (Chrome)

Additional Requirements

  • JavaScript enabled
  • Current version of QuickTime player (needed for some embedded content)

Bandwidth

  • If using the text-to-speech feature: 30 kbps (kilobits per second) per student required, 1024 kbps
    per class of 30 students recommended
  • If not using text-to-speech: 512 kbps per class of 30 students recommended

 

To contact technical support...

Documentation is available within the WriteToLearn application. If you require support, please contact our customer support line at 1-800-234-5832 between the hours of 8:00 AM to 8:00 PM Eastern Time, MondayFriday. Also, e-mail, chat, and other product support are available at http://support.pearsonschool.com.